We respect your privacy and want to be transparent about how we handle your personal data. This policy explains what information we collect, why we collect it, how we use it, and what rights you have.
Why we collect information
We collect and use your personal data so that we can:
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Respond to your enquiries and provide the requested information.
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Send you our newsletter and keep you informed about relevant developments.
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Manage our services and client relationships.
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Improve and personalise our services based on user preferences and feedback.
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Provide customer support and technical assistance.
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Recruit and evaluate job applicants.
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Comply with legal, tax, and regulatory obligations.
In short, we use your information to communicate effectively, deliver our services responsibly, and continually improve them.
What information do we collect
We may collect two categories of data:
Navigation data
When you browse our website, certain technical information is automatically collected, such as your IP address, browser type, operating system, and pages visited. This data is used for site security, troubleshooting, and anonymised statistics. It is not used to identify you personally unless required for security reasons (e.g., investigation of cyber incidents).
Information you provide directly
When you contact us by email, phone, or web form, or when you register for an event, we collect the details you share (such as your name, email address, telephone number, company, and any additional information you include). This enables us to respond to your request and provide the service you expect.
With whom we share information
We do not sell your data. We may share your information with:
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Trusted service providers (such as IT hosting, email distribution, CRM, or analytics providers) who process data on our behalf under strict agreements.
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Legal authorities, where required by law or court order.
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Affiliated QNET offices are responsible for internal administration and service delivery.
Whenever we work with third parties, we ensure they provide adequate safeguards for privacy and data security. If data is transferred outside the EEA, we use GDPR-compliant safeguards such as Standard Contractual Clauses.
When can we contact you
Promotional communication: If you subscribe to our newsletter or give consent, we may send you updates and invitations. You can unsubscribe at any time.
Service and administrative messages: We may also contact you regarding important updates about services you use, billing, or security matters. These messages are necessary and cannot be opted out of.
How long do we keep your information
We keep your data only as long as needed for the purpose collected:
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Business contact details are kept for as long as the relationship is active.
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Financial and tax data are retained for 7 years, as legally required.
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After expiry, your data is securely deleted or anonymised.
Your rights under GDPR
You have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate or incomplete data.
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Request deletion of your data (“right to be forgotten”).
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Restrict or object to the processing of your data.
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Receive your data in a portable format.
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Withdraw your consent at any time (where consent is the legal basis).
If you wish to exercise these rights, please contact us (see below). If you are not satisfied with our response, you may complain to the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, with the date of revision clearly indicated.
Contact us
If you have any questions, requests, or concerns about how we handle your personal data, you can contact:
QNET (email:
You may also reach out to our Data Protection Officer (DPO) at email: